2IC – MOUNT FRERE

Job description

We are a clothing retail company based in Port Shepstone. Our branches are situated in the Eastern Cape and South Coast area. The successful candidate will lead and motivate our dynamic team in a fast-paced and performance-driven sales environment, to ensure that we create the ultimate shopping experience.

Key Responsibilities:

• Assist the Store Manager in overseeing day-to-day store operations.
• Lead, train, and motivate the sales team to achieve sales and performance targets.
• Ensure excellent customer service standards are maintained.
• Handle stock management: receiving, merchandising, stock counts, and loss prevention.
• Open and close the store, ensuring all operational procedures are followed.
• Step in as Acting Manager when required.
• Support in driving store profitability through upselling, promotions, and effective floor management.

Requirements:

• Minimum 2 years’ experience in retail (clothing/fashion retail experience preferred).
• Previous supervisory or team leader experience will be advantageous.
• Strong leadership, communication, and interpersonal skills.
• Ability to work retail hours (weekends, public holidays, shifts).
• Reliable, trustworthy, and target-driven.
• Matric certificate (Grade 12) required.